What areas do you provide transportation services to?
SwiingMe provides transportation services to Howard County, PG County, Montgomery County, Ann Arundel County, and the Washington metropolitan regions. Some regions not mentioned here can be discussed on phone
What are your rates?
When calculating the charges for our service, we use a rate of $1.75 per mile (best in the market). This rate is applied to the distance of the trip to determine the total cost. It's important to note that there may be additional fees or surcharges on top of the per-mile rate, such as a booking fee or a surcharge during peak demand times. However, the base rate for our service is $1.75 per mile.
How do I book a ride with SwiingMe?
You can book a ride with SwiingMe through our website or by calling our customer service hotline
What types of vehicles do you have available for transportation?
SwiingMe has a fleet of well-maintained and comfortable vehicles, including sedans, SUVs, and vans to accommodate groups of various sizes.
Are your drivers licensed and insured?
Yes, all of our drivers are licensed and insured.
How do you ensure the safety and security of your passengers?
We take safety and security seriously at SwiingMe, and all of our drivers undergo a thorough background check and driving record check. Our vehicles are regularly inspected and maintained to ensure their safety.
What is your cancellation policy?
SwiingMe has a flexible cancellation policy, and you can cancel your ride up to a certain time before your scheduled pick-up time without any penalty.
Do you offer airport transportation services?
Yes, we offer airport transportation services to and from Baltimore-Washington International Airport (BWI) and Ronald Reagan Washington National Airport (DCA).
Can I request a specific driver for my ride?
While we cannot guarantee a specific driver for your ride, we do our best to accommodate any requests you may have.
How do you handle lost and found items?
If you have lost an item during your ride with SwiingMe, please contact our customer service hotline and we will do our best to retrieve the item for you. But we do advice to be careful with your items as we are not going to be responsible if the item could not be located in the vehicle.
What payment methods do you accept?
SwingMe accepts payment through major Wire transfers like cashapp, Zelle, etc, and cash.
